In case of an insured event (sudden illness or injury), you must contact the specialists of the assistant service of your insurance company:
Pojišťovna VZP, a. s. + 420 272 099 943
SLAVIA pojišťovna a.s. + 420 255 790 262
You will be told what assistance you need and will be referred to the appropriate hospital for assistance.
The clients of the insurance company PVZP and SLAVIA have a great advantage: when visiting a contracted hospital, it is enough to present only your insurance number and medical services will be provided to you without requiring any payments. Contractual hospitals, which include faculty hospitals, provide high-level medical care.
In case our clients use the services of a non-contractual medical institution, where they have to pay for medical care themselves: in order to return the money, it is enough to fill in a form to the insurance company about the occurrence of an insured event and send it to the head office of the insurance company together with the medical report and the original confirmation of payment companies.
The general terms and conditions of comprehensive health insurance for foreigners can be found at the link below: